On-Hold Marketing Systems® On-Line Non-customer Survey


------------------------------------------------------------

This questionnaire will be changed on a frequent basis so we can better gauge our effectiveness as a service provider. Visit often and let us know what we're doing right and where we can do better. Please be frank. Your honest opinions will help us improve our products, services and methods of doing business. A powerful benefit of open communication, don't you agree? Thank you in advance!




[Home] [Customer Testimonials] [On-Hold Marketing Main] [Email/feedback]



 

How long has your company been in business?


If you are using another service provider, has the quality of their service:

Please select one or skip if not applicable.


Remained consistent Gotten better Gotten worse

What do you like best about doing business with your current vendor?

Please skip this question if non-applicable.



What could your current vendor be doing better?

You may also state your expectations for a service provider here, if you aren't currently subscribing to an on hold messege service.




 

On average, how many calls does your business process each day?

Please select one.


Less than 50 50 to 100 100 to 500 500 to 1,000 1,000 to 2,000 2,000 plus



Please check all statements that apply:

You can choose multiple checkbox items.


I've been looking for an on hold message provider, but until now, I couldn't find one.

My company is currently utilizing this service through another vendor.

At this time, we are completely satisfied with the quality of our programming and have no intention of changing vendors.

We're just about ready to cancel our services with another vendor.

 

Is the final selection of an on hold vendor your decision to make?

Please select one.


Yes No

What would you like to know about On-Hold Marketing that we haven't answered on our main OHMS page or FAQ page?


Anything we missed? Any questions we can answer on-line? Please use this space for any additional comments or questions:



Thank you!



Your Name (optional):

 

Company Name (optional):

 

Your EMAIL address (optional):

 

[Home] [On-Hold Marketing Main] [Email/feedback]